How to export your GloriaFood data before the shutdown
A guide checked in the dashboard: customers and orders export with a button, the menu does not. Exact paths, the API that gets your menu out, and what has to be screenshotted.
GloriaFood shuts down on 30 April 2027, and Oracle has announced no data retention. Anything you have not exported by then is gone.
This guide tells you exactly what you can export yourself, what you cannot, and how to get the rest anyway. The paths below were checked in a real GloriaFood dashboard, not copied from other sites: several guides doing the rounds describe a menu export that simply does not exist.
In thirty seconds
| Data | Self-service export | Where |
|---|---|---|
| Customers | ✅ yes, Export button | Reports → Show list → Customers |
| Orders | ✅ yes, same place | Reports → Show list → Orders |
| Menu | ❌ no export | via the API only (below) |
| Delivery zones, hours, fees, VAT | ❌ no export | screenshots required |
The most valuable item, and the longest to retype, is precisely the one you cannot download in a click.
1. Customers and orders really do export
In the dashboard, the chart icon opens the Reports section. At the bottom of the left column is Show list, which expands into two entries: Orders and Customers.
On both pages, below the table, there is an Export button.
The direct address of the customer list, if you would rather paste it:
www.restaurantlogin.com/admin/restaurant/reports/listview/clients
Do this first. It is the file that is worth the most in the long run: your customers stay yours when you change systems, and no provider will hand them back if you lose them now.
2. The menu: here is the bad news
In the menu editor, the three-dot button at the top offers only three entries: Montrez-moi (a walkthrough), Change theme picture and Ajuster les prix. No export, in any form.
Checked directly in the interface. If you have read elsewhere that you just go to "Setup → Menu Editor → Export menu (CSV)", that menu entry does not exist. You are not looking badly: the button is not there.
Two routes remain.
A. The manual copy. Open the menu editor, expand every category and every option group, then print the page to PDF. Tedious, but within anyone's reach, and enough to lose nothing. On a menu of two hundred dishes with their variants, allow an hour or two.
Remember to expand the Choix et Extensions panel on the right as well: that is where your option, add-on and cooking groups live. They do not print alongside the dishes, and they are the bulk of the retyping work later.
B. GloriaFood's API. The dashboard exposes a dedicated integration:
Online ordering → Integrations → Your integrations
www.restaurantlogin.com/admin/restaurant/other/integrations/list/index
There you will find, or create with Add integration, an integration of type Fetch Menu API, protocol json version 2. The row shows an endpoint, a restaurant key and a server key.
Those keys let you retrieve the entire menu, options and add-ons included, in a structured format. It is the only complete route. It does require someone able to query an API: it cannot be done from the dashboard.
If a prospective provider promises you a "one-click import", this API is what they mean. Ask them to confirm it, and above all ask whether they carry over the option groups or only the dishes.
Worth noting: both keys are displayed in plain text, readable by anyone with access to the account. If several people log in, keep that in mind.
3. What does not export at all
None of these settings has an export, anywhere:
- delivery zones and their boundaries
- delivery fees and minimum orders
- opening hours and preparation times
- VAT rates and payment configuration
- running promotions
For all of them: one screenshot per screen. It looks crude, but it is the only way, and reconstructing them from memory six months later does not work.
4. The order of operations, starting now
- Export customers and orders from the dashboard.
- Print the full menu to PDF, every option group expanded.
- Take screenshots of zones, hours, fees and promotions.
- Store all of it outside the dashboard.
Only then choose a replacement. The closer the date gets, the slower support becomes and the more erratic the exports get, exactly when you need them.
Frequently asked questions
How much time do I have? Until 30 April 2027. But the service already takes no new signups, and features degrade as a shutdown approaches. Do not wait until 2027.
Will Oracle keep my data? No. No retention or archiving has been announced beyond the shutdown.
What does the customer export look like? A file you download from the customer list. It contains the contact details gathered through your orders.
Can I really not get my menu out without a technician? Not in structured form. The PDF makes sure you lose nothing; to load it automatically elsewhere, the API is the only way.
What if I signed up through a reseller? GloriaFood is also distributed by partners who put the dashboard in their own branding. The paths and labels stay the same.
The "Add integration" button is in English, is that right? Yes. Parts of the interface stay in English whatever your language. It does not mean you took a wrong turn.
What next?
With your data safe, a replacement still has to be chosen. We compare the options in our article on GloriaFood alternatives, and summarise the facts of the shutdown on our page about it.
We have already done this migration ourselves, options and add-ons included: if you like, we will handle it.
Paths checked in a GloriaFood dashboard on 18 August 2026. Source: GloriaFood home page.