Features

Everything you need to sell online

Ordering, payment, delivery and loyalty, all in one place — built for independent restaurants.

The path of an order

What happens, from your customer's tap to their next visit

Six moments, six real screens. That's everything Delova runs on a service night.

  1. Your customer orders

    From your website or your app, for pickup or delivery. No account to create, and everything reads in their own language.

    • Takeaway and delivery, everywhere
    • Order without an account
    • Available in 8 languages
    • Online ordering on your website
    A client restaurant's online shop on a phone: menu, dishes and prices
  2. The order lands at the counter

    Contents, amount, payment method, requested time. You accept or decline — nothing reaches the kitchen before that.

    • Flexible payment
    The Restaurant app: a new order to accept or decline, with its contents and amount
  3. You set a time

    The customer watches their pickup time settle, and the ticket prints on the right printer. Starters in the kitchen, drinks at the bar.

    • Kitchen & delivery, orchestrated
    • Time-slot menus
    The Restaurant app: choosing the preparation time, and the time the order will be ready
  4. Service moves along

    Every order carries its state: accepted, in preparation, ready. One tap moves it to the next, without a word to anyone.

    • Real-time tracking
    An order in preparation in the Restaurant app, with the button to mark it ready
  5. The driver leaves, the customer follows

    The run reaches the driver's phone, turn-by-turn included. Meanwhile your customer watches the position move across the map.

    • Real-time tracking
    The Driver app: turn-by-turn navigation to the delivery address
  6. They come back — and tell you privately

    Their usual dishes, how often, their average basket: you know who you're serving. Their rating comes to you, not to a platform.

    • Automatic loyalty & promotions
    • One-tap reorder
    A loyal customer's profile in the Restaurant app: average basket, number of orders and favourite dishes
The apps

Three apps that work together

One app for your customers, one for your team, one for your drivers — plus online ordering on your website. Everything is connected.

Customer App

Ordering has never been this easy

Your customers browse the menu, order, pay and follow their order in real time — on your website just as in the app, under your brand.

  • On your website too, with nothing to install
  • Menu, cart and ordering in a few taps
  • One-tap Google & Apple sign-in
  • Pay online or on receipt
  • Live tracking, driver location and lock screen
  • Table reservations and scheduled orders
  • Loyalty, rewards and chat with the driver
  • Order as a guest, without creating an account
  • Reorder a past order in one tap
  • Rate their order — private feedback for the restaurant

Restaurant App (Delova Pro)

Run your business at a glance

Receive and manage orders in real time, update your menu and organize your deliveries and reservations right from the counter.

  • Incoming orders in real time
  • Menu and availability management
  • Multi-printer printing routed by category
  • Driver assignment and grouped runs
  • Reservations: requests to confirm and the day's schedule
  • PIN-protected sales reports
  • AI voice assistant to run the restaurant
  • Private customer reviews: dashboard and replies
  • Time-slot menus and customizable thermal tickets

Driver App (Delova Go)

Smooth, guided deliveries

Your drivers receive jobs, follow GPS navigation and stay in touch with the customer right up to handover.

  • Receive jobs and multi-stop runs
  • Turn-by-turn GPS navigation, arrival time based on traffic
  • Bike, car or scooter modes
  • Chat with the customer
  • Confirm delivery in one tap
Everything included

Every feature, in detail

Take orders, everywhereTakeaway or delivery, from your site as much as your app. No account required.
  • Takeaway and delivery, everywhereYour customers order takeaway or delivery, from your app and your website alike. Delivery zones and time slots included.
  • Order without an accountYour customers order without creating an account: fewer steps, more completed orders. Their details are saved for next time.
  • Time-slot menusShow certain categories only at certain times: a “Lunch” deal at midday, happy hour, weekend brunch. Outside those hours, the dish can't be ordered.
  • One-tap reorderYour regulars find their last order and place it again in a single tap, with items and options ready to go.
Get paid, bring them backCard online or cash on the spot. Plus what it takes to bring regulars back.
  • Flexible paymentTake card payments online via Stripe, or cash and card on receipt. Payments land directly in your account.
  • Automatic loyalty & promotionsReward your regulars with points and rewards, and trigger tiered promotions applied automatically to the cart.
  • 100% privateUnlike public review platforms, no rating appears on the internet. You stay in control of your reputation.
Keep the service runningTickets print themselves, deliveries are tracked — and as an option, tables get booked.
  • Real-time trackingYour customers follow their order live: the driver's location on the map, estimated arrival time, chat and tracking on their phone's lock screen.
  • Kitchen & delivery, orchestratedTickets printed automatically, routed to the right printer by category, grouped delivery runs and a real-time order dashboard.
  • Online table reservationsOptional · €60/monthYour customers book a table from your apps and your website in just a few taps. They can manage or cancel without creating an account.
  • Platform orders, all in one placeOptional · €60/monthOptional: orders placed on the delivery platforms land straight in Delova. One screen at the counter, one ticket in the kitchen, one order history.
In your name, in 8 languagesYour logo, your colours, your address. And guests served in their own language.
  • Under your name, with your logoName, logo and colours: the app carries your identity. Your customers first order from your website, with nothing to install. Your own app follows on the App Store and Google Play.
  • Online ordering on your websiteA single line to paste on your website — or we do it for you — and your customers order in your colours, in all 8 languages.
  • Available in 8 languagesFrench, German, English, Spanish, Portuguese, Chinese, Italian and Dutch: reach every customer in their own language.
Table booking

Your tables book themselves too

Guests pick the party size, the date and a slot, on your own website. You decide whether the table confirms itself or waits for your nod.

Optional · €60/month
Confirms on its own
The slots on offer already account for your tables and your opening hours: what a guest sees is free.
Or waits for you
The request lands in Delova Pro with the day's plan. Keep Saturday night by hand, let Tuesday lunch confirm itself.
Everything about table booking
uchiwa.lu
The booking flow on Uchiwa's website: two guests, tomorrow at 12:30, choosing between the dining room and the terrace.
Artificial intelligence

Two AI options to save you time

One that follows your instructions, one that handles orders for you — and you always stay in control. Add either one to the Pack whenever you like.

AI assistantAdd-on · €20/month

Run your restaurant by voice

Say or type what you want — “mark the sushi as out of stock,” “-10% on starters” — and the assistant acts, with a confirmation before every action.

Mark the sushi as out of stock and -10% on starters

Here's what I'm going to do. Uncheck anything you don't want, then confirm.

  • Sushi → out of stock
  • Starters → -10%
Confirm (2)
Just say…
AutopilotAdd-on · €30/month

Your orders handled on their own

Autopilot accepts, declines and estimates your orders for you, based on your rules and your real prep times. You set the level of supervision and can take over at any time.

Autopilot

New order

Lunch menu · 2 items

€24.50

Ready in ~20 min
Auto-accept in8s
Handle it myself
Platform orders

Your platform orders land in Delova

An option for restaurants that also sell elsewhere. It doesn't replace your app — it puts everything in one place.

Optional · €60/month

Already selling on the delivery platforms? Those orders land in Delova like your own, on the same screen at the counter. No more watching one tablet per platform.

And when all your drivers are out, an on-demand courier takes the run instead — you no longer have to turn the order down.

Contact us to switch it on
All your orders
  • the delivery platforms#1042€24.50
  • Your app#1043€18.90

One ticket in the kitchen, one customer history.

Let's talk about your restaurant

Try 1 month free

What we shipped