What we shipped

On your tablet, each order now clearly displays the logo of the platform it originated from (Uber Eats, Wolt, etc.). You can identify the order source at a glance, which is particularly useful during busy periods.

The receipt you give to your customers now shows the loyalty points they earned with their order and their new total balance. Your customers are informed about their loyalty program and its progress.

You can now choose which notifications you receive on each device. In your tablet's settings, turn off alerts for new orders, unaccepted order reminders, or reservations, independently for each connected phone or tablet.

Orders placed on Uber Eats, Wolt, and Wedely now arrive directly on your tablet. They ring and print in the kitchen just like your usual Delova orders. You no longer need to juggle multiple applications.

For orders delivered by Uber Eats or Wolt, your tablet now displays the courier's position, their name, and the estimated arrival time. You know at all times where they are and when they will be at the counter. The courier's number is directly dialable, including the access code, to facilitate communication.

You can now share your ideas and suggestions directly from your tablet. A new section in the settings allows you to tell us what you think of the app and what features you're missing. Your feedback helps us improve Delova.

The names of your dishes and categories are now automatically translated on your online ordering site and customer app. Your customers see your menu in their language, with the original dish name below. An "automatic translation" notice appears if the translation has not been verified.

Your customers' phone numbers are now displayed and printed with spaces for better readability. Whether on your tablet or on tickets, the digits are grouped according to each country's standards, making the information clearer.

Your customers no longer see an estimated preparation time on your ordering site until you have confirmed their order. The pickup or delivery time only appears after your acceptance, ensuring reliable information and avoiding any confusion.

Option group names on customer receipts are now abbreviated. This allows the full name of the chosen dish to be displayed better, even on narrow paper, and makes the receipt clearer for your customers.

You can now limit orders on your ordering site to the same day. Your customers can still choose a later time in the day, but can no longer schedule orders for future days. This setting is useful if you only want to manage immediate orders.

You can now view the Delova news journal directly from your tablet, in the "Settings" section. New features and improvements are displayed in your language. An announcement will automatically open when the app starts, only if the time is appropriate and you are not in the middle of service.

The training summary on your tablet now offers two new chapters: "Reservations" and "Your figures". You can discover how to manage reservations and view your restaurant's reports, with interactive steps that guide you through the application screens.

When your restaurant is closed for an exceptional period, your customers see a banner on your ordering site. It clearly indicates the end date of the closure and the first day they can order again. This avoids confusion and improves their ordering experience.

When your restaurant is closed, the ordering website clearly indicates the first available reservation date. A summary of the date, time, and number of covers is now displayed on the contact details screen and the final confirmation. You and your customers know exactly when the reservation is made for.

A new "Stats" tab in your tablet's loyalty settings gives you an overview. You can see the total points distributed and the customers with the most points. Each line of the ranking opens the corresponding customer profile.

When you pause orders, the resumption time displayed on your tablet always matches your restaurant's local time. You know exactly when orders will be accepted again.

During busy periods, you can now suspend immediate orders for 20, 40, 60 minutes, or until closing. You can also extend the announced preparation time for your customers by 10, 15, or 30 minutes. Resumption is automatic, or with a click if you're ready sooner.

• Belgium, Germany, Spain, Italy, the Netherlands and Portugal join France and Luxembourg.
• VAT, currency, time zone and address format follow the restaurant's country.
• Online sign-up is open in all eight.

• A card to edit, a list to tick, a figure brought forward: the answer appears as a screen of the app.
• You act on it directly, and nothing goes through without your confirmation.

• You create your account and pick your commitment and options.
• Your app is set up without any action on our side.
• The discounted price shows before payment.

• Send in your menu: the AI proposes the entries, dish by dish.
• Nothing is published without your review.

• The booking form keeps name, phone and email in the guest's browser.
• They book with one step less, and correct their details in a click.
• Allergies and notes stay specific to each visit.

• 58 or 80 mm: the width is set printer by printer, in the settings.
• Long item names and prices stay on their line, at the till and in the kitchen.

• Each station — cold, hot, bar — only gets what concerns it.
• Several printers in mirror mode, with changes standing out in red.

• Open all day, but delivering from 11:30 to 14:30 and 18:00 to 22:00: that is now a setting.
• The slots offered to the customer follow those hours, day by day.
• As long as the option stays off, your opening hours still apply.

• The ticket comes out on the restaurant's tablet, whichever device accepted the order.
• Automatic retry when the printer did not answer.

• An Uber courier is booked automatically when the order is accepted.
• The delivery fee is quoted before payment and folded into the total.
• End-to-end courier tracking, cancellation possible.

• Every customer has a file: what they order, when, and how often.
• Their loyalty points are on it.
• A badge flags regulars on live orders, including those who order without an account.

• Printer, connection, settings: no more describing the problem over the phone.
• A notification stays on screen for the whole session, and you cut access whenever you want.
• It installs from your settings, under “Remote support”.

• Delivery order is computed for the shortest route.
• Guidance resumes on its own at each stop and offers the way back to the restaurant.

• Orders are accepted and followed through without intervention, under your supervision.
• You take back control at any time.

• "Mark the burger sold out", "close on Sunday": you say it, it does it.
• Nothing goes through without your confirmation, and you untick line by line what you don't want.
• Prices, availability, delivery zones and promotions all change in one go.

• One PDF per period: VAT broken down by rate, cash/card split, order-by-order journal.
• The Stripe fees actually charged appear on it, converted into your currency.
• The period is yours to choose, up to three years back.

• The site detects the visitor's language and switches on its own.
• A picker stays available for those who would rather choose.

• "No onions", "well done": the request goes on the dish, not on the whole order.
• It comes out on the kitchen ticket, on the right line.

• A customer orders today for the day after tomorrow, for pickup or delivery.
• The slots offered follow your real opening hours, day by day.

• Your guests book from your own site, without calling.
• The tablet rings on every request: you accept or decline in one tap.
• Confirmation, reminder and guest-side cancellation, without going through you.